Budget Rent A Car Review
Budget is a car rental company with a presence across the globe. With more than 3,000 locations worldwide, the company offers short and long-term car rental as well as special services such as moving trucks. Budget offers an excellent range of cars with a variety of extras such as infant car seats, GPS, Wi-Fi, and prepaid fuel. Customers can choose between paying in advance for the best discounts or at the counter when picking up the car. The company offers a Best Rate Guarantee which promises customers 10% off a prepaid rental if you find a better deal for the same car online.
Budget Rent A Car Pros
Budget consistently provides low prices on car rentals while also offering good customer service and support. The company offers comprehensive roadside assistance for an additional daily charge which includes services such as key replacement and emergency fuel delivery should you run out of gas. Budget’s Fastbreak program can save you time collecting and returning your vehicle by skipping the rental counter. Budget also offers pick up and drop off service at most locations. The company has a decent selection of vehicles ranging from compact to luxury. As long as your pet is housebroken, it can travel with you in your rental car too. Budget has an affiliate arrangement with Amazon which means that customers receive 10% of their rental price on an amazon.com gift card after each vehicle rental.
Budget Rent A Car Cons
At an average of $13 per day, Budget’s additional driver fee is significantly higher than some competitors. Although the company does have a frequent use program, its rewards are minimal. Occasionally subscribers are offered a voucher off their next vehicle rental but there are usually restrictions placed on this offer. For drivers of between 21 and 25 years old, there is an additional daily charge of $27 and there are restrictions on the type of vehicles young drivers can rent. Customer reviews online complain of long queues at some pickup locations and additional charges being applied after cars have been returned.
Budget Rent A Car Bottom Line
Budget offers a good range of cars at over 3,000 locations worldwide and provides customers with excellent prices, particularly when vehicle rentals are paid for in advance. Although customer reviews could be better, the complaints reported by customers tend to be for relatively minor issues and misunderstandings which might be avoided by thoroughly reading the terms and conditions of all rental agreements. Budget may not be the best choice for young drivers or for those who require additional drivers on their agreement.
How Budget Rent A Car Works
Customers can view available cars by entering their required dates on the Budget website homepage. The site will display vehicles along with the prices for reserving in advance or for paying at the counter. Once you have chosen the vehicle you require, choose which of the two payment options you prefer and the full price along with fees and taxes will be displayed. You’ll be offered a variety of extras such as insurance, Wi-Fi, roadside assistance and child safety seats. Enter your personal details and payment method and you’re done! Budget will email you confirmation of your booking along with a link that allows you to make changes to or cancel your reservation.
Variety of Cars Offered From Budget Rent A Car
Budget offers a variety of different car packages based on customer desires. Most models rented are compact or economy models designed with gas mileage in mind. However, luxury cars and SUVs are available as well.
Some locations offer different models, so you may need to check with your local Budget office ahead of time if you desire a specific vehicle.
Budget Rent A Car Pricing And Rate Options
Rental pricing through Budget Rent A Car can change much like airline pricing. In general, the best way to check rates for your trip is on the company website, which claims to offer the lowest pricing anywhere. That guarantee is backed by a money-back warranty.
Budget Rent A Car charges a daily fee for vehicles, plus mileage and insurance. Taxes, depending on your state, will vary. Rates are in line with most other major rental car services like Hertz, Avis, and Alamo.
Budget Rent A Car Customer Pick Up and Drop Off Services
Budget Rent A Car offers pick up and drop off services in many areas. These services are typically free within a reasonable radius from the car rental facility. However, to be sure that your location offers pick up and drop off services you’ll need to check with Budget first.
Ease Of Rental Car Pick Up and Drop Off Process From Budget Rent A Car
Car rental pick up and drop is relatively easy with Budget Rent A Car since they have about 2,750 locations. Many of these are in travel hubs like airports and in city centers, making their locations reasonable for travelers all over the world.
Budget Rent A Car Customer Service
Customer service ratings for Budget Rent A Car are relatively high. While you can find negative reviews, the size of the business of the number of cars rented each year means some bad experiences are bound to happen.
However, most reviews state that car pick up, drop off and pricing are as advertised, meaning you get what you think you’re getting when you choose Budget. No surprise is a good thing in this case.
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