HughesNet Review

(3 Reviews)
User Rating
Our Rating

Pros Price | Higher-than-advertised speeds | Pricing is Competitive

Cons Long-term, restrictive contracts | Poor customer service | Limited equipment

HughesNet Review

HughesNet is considered one of the top Internet Providers using Satellite Technology to deliver a fast internet connection at a fraction of the price. The company built a reputation of having some of the highest speeds in the industry, being picked as the first choice for people in remote areas that don’t have access to regular high-speed internet.

HughesNet Pros

Their new HughesNet Gen5 service, offers high download and upload speeds, unlimited data for all the plans, build in Wi-Fi and free Standard Installation. In addition, all HughesNet subscribers are given access to enjoy the Bonus Zone feature. The Bonus Zone is a period of time between 2am-8am when all customers have access to 50GB/month of additional plan data without any extra charges.

HughesNet Cons

Very high early termination fees – $400/w in the first 90 days. Even though the company offers free installation, they charge an activation fee of $99. The equipment must be purchased and leased by the customer, and leasing comes to about $15/month.  Plan pricing is also on the high side for minimal speeds.

HughesNet Bottom Line

With the latest release of HughesNet Gen5, the provider significantly improved their services delivering excellent high performance, customer support and a variety of free features. Even though the activation and early termination fees are high, their services are constantly being voted number 1 in the industry and even other satellite service providers contract with them to offer satellite internet to their customers.

HughesNet | Providing  Powerful Internet And Entertainment Services

The days of the roof-mounted antennae as the method for receiving TV service to your home are mostly gone. For the vast majority of people, cable and satellite are the two methods now in use to receive TV and internet service. In fact, satellite service is the only source available for some people living in rural locations or in neighborhoods in which cable service has not been installed. Choosing a service provider can be a challenge with multiple cable and satellite companies offering different products and services from which to choose. HughesNet is a company offering satellite service.

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Overview of HughesNet Services

HughesNet is a provider of satellite internet service. Its services are available throughout the U.S. as long as there is nothing to obstruct the signal from its satellites. HughesNet Gen5 is the newest technology offered by the company with 25 megabits per second download speeds. The service includes Wi-Fi built into its integrated modem, so you can connect multiple devices at 2.4 GHz and 5GHz.

One of the drawbacks associated with satellite internet services, such as those provided by HughesNet, are high ping times. Satellite internet service relies on data traveling between a satellite the dish set up on or near the user’s home. The distance traveled causes a slight delay that probably would not be noticeable by most internet users. It can, however, become an issue when playing video games in which multiple players remotely compete against each other. You should keep this in mind if you have the choice between a satellite broadband provider and internet offered by a cable company, such as Time Warner or Spectrum.

Satellite internet services from HughesNet Gen5 can be bundled with Direct TV or Dish Network for TV services. Hughes Network also offers phone service through HughesNet Voice using the same satellite connection as the internet service with packages that include unlimited domestic calling throughout the U.S. and Canada.

Individuals living in apartments, condominiums or other locations where community restrictions on the installation of the dish needed for HughesNet services need not be concerned about installing the equipment. The Federal Communications Commission has regulations protecting the rights of a property owner or a tenant to install and use an antenna or satellite dish to receive signals for broadband or other services offered by satellite companies.

HughesNet TV Programming and Pricing Options

You can bundle your internet service from Hughes Network with the TV services offered by high definition channels. Consumers have the opportunity to select an internet and TV package customized to their individual viewing preferences. Television packages might include HBO, Showtime, Cinemax, Starz in combination with local channels, such as ABC, CBS, Fox, NBC and PBS. The following are examples of popular Dish Network packages and their cost:

  • America’s Top 120: This package gives you 90 channels, including ESPN, MTV Nickelodeon and TLC in addition to local channels in your viewing area.
  • America’s Top 120+: This package builds on the previous package by adding additional channels, such as regional sports, AMC, CNN, HGTV, Disney and at least 110 channels of high definition programming.
  • America’s Top 200: Viewers get more than 240 channels, including Animal planet, CBS Sports, Bravo plus at least 125 HD channels for $79.99 a month.
  • America’s Top 250: The top package brings viewers 290 channels, including Encore, Fox Movie Channel, DIY and all the channels offered in the other packages in addition to 140 channels of HD programming.

Costs may vary depending on where you are located and the customization you elect to do to a particular package. As a general rule, a Dish Network package with HughesNet broadband has an advantage over cable companies, such as Cox, Spectrum and Time Warner, as to the number of high definition channels made available to subscribers.

HughesNet

 

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How It Works

Search their website for plans and pick the one that works best for you, there are no location restrictions that dedicate plan types.  Once you are up and running, you can manage your account online, and via phone to reach out to their customer service team for any questions that you might have.

 

Plans & Pricing

Plans:

10 GB. $49.99/mo. 25 Mbps. 3 Mbps.

20 GB. $69.99/mo. 25 Mbps. 3 Mbps.

50 GB. $99.99/mo. 25 Mbps. 3 Mbps.

50 GB. $129.99/mo. 25 Mbps. 3 Mbps.

Your internet speed will be throttled when you exceed your data limit but no overage fees apply.

If you run out of data during the month, you can always get “data tokens.” These tokens are another feature of the Gen5 update, and they are sold in the following increments:

3 GB for $9, 5 GB for $15, 10 GB for $30 25 GB for $75

You’ll notice the prices for data tokens work out to $3 per 1 GB. It’s by no means an amazing price, but it’s way better than getting penalized with overage fees.

Equipment needs to be factored in as well as to lease or purchase options.

Technical support is available 24/7, the website is easy to navigate, and the online account management is clear and concise. The customer services representatives can be contacted via email or phone.

 

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Latest Reviews

User Rating

Brittany ’s Review

Wednesday, July 25, 2018 at 7:51 PM

Reasonable service, they are very responsive. Good pricing compared to traditional internet and works in our area.

User Rating

Brad’s Review

Wednesday, July 25, 2018 at 7:11 PM

Very little in terms of options in our area, this is reliable and speeds are pretty stable.

User Rating

Maxine’s Review

Thursday, July 19, 2018 at 2:25 AM

It’s great to have an option for fast internet in a remote area.

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