Identity Guard (3 Reviews)

Identity Guard (3 Reviews)

Pros Swift Monitoring Alerts | Protection Guarantee | Price

Cons Limited Recovery Assistance

View Plans
Our Rating
User Rating
Pros

Swift Monitoring Alerts | Protection Guarantee | Price

Cons

Limited Recovery Assistance

View Plans

Identity Guard Review

Identity Guard’s standard $1 million insurance policy backs up their proactive approach to identity protection. With coverage for the whole family available through their family plan, Identity Guard offers anti-fishing software, “Dark Web” and Social Security Number monitoring, in addition to financial accounts monitoring. Is it worth signing up the whole family?

Identity Guard Pros

It’s easy to justify giving Identity Guard a chance by signing up for a 30-day free trial and getting a taste of what they have to offer. While definitely affordable for an individual (plans starting at $8.99), Identity Guard’s family plan allows reasonably priced protection for everyone. Once covered, checking in on your identity protection services is made easy through the mobile app. Access to your account anytime, anywhere and the peace of mind that comes with it is priceless.

Identity Guard Cons

While Identity Guard takes a proactive approach to identity protection, they fall short when it comes to responding to fraud if it does happen. Users have found that the customer support response lacks teeth – you might be on your own to make calls and track down solutions. As frustrating as that would be, Identity Guard’s confusing website could make it even more difficult to find what you need to get your accounts in order.

Identity Guard Bottom Line:

Identity Guard’s basic plan gives you a lot for your money by offering services that many of their competitors offer at a higher price and their family plan is certainly the most affordable option. While this might be able to offset some of the struggles with their customer response team, users might be left wanting more. Taking advantage of Identity Guard’s free trial is a no-brainer if you are looking to learn more about the basics of identity protection, even if you think you would switch later on. It is nice to know that their customer service team seems responsive to feedback on their website and is at least willing to consider changes and improvements.

Identity Guard® | Inexpensive Protection

It seems as though major data breaches have become an almost routine occurrence, with even credit reporting agencies and credit card companies falling victim to massive attacks. These security breaches affect hundreds of millions of Americans and they mean that your personal and financial information may be exposed to fraudsters. That’s why identity protection services like Identity Guard® are increasingly being relied upon by consumers and businesses. Without such protection, your information could be vulnerable.

Advertising Disclosure

Get Your Free 30 Day Trial Now*

Identity Theft Protection Defined

How serious is the threat from identity theft? Well, according to one recent estimate about 9 million Americans fall victim to identity theft each year. When credit reporting agency Equifax was hit by a security breach, about 143 million consumers had their personal information exposed to hackers.

That information can end up causing problems years after the initial security incident. Such data becomes valuable in the hands of criminal fraudsters, who use it to do such things as open credit cards, make illegal purchases, and even commit crimes in an innocent person’s name. Even children are increasingly being targeted by identity thieves.

Identity theft protection services are meant to guard against these threats in a number of ways. While such services typically can’t stop identity theft from happening outright, they can notify you promptly if there is certain activity on your file. That allows you to take steps to put a stop to the possibly illegal activity as quickly as possible. Additionally, the best services have tools to help you recover any lost money and to help get your credit rating back on track.

Identity Guard Features

Identity Guard offers five different plans for consumers plus services geared specifically toward businesses. The Value Plan is cheap, but it offers a pretty decent number of services, including IBM Watson™ Artificial Intelligence. The Watson technology harnesses big data to alert you to possible security issues with your personal information. Unlike many competitors’ basic plans, with Essentials, you get $1 million ID insurance** to help you restore your identity.

By upgrading your plan, you get even more services, including 3-bureau credit monitoring, a monthly credit score***, public records monitoring and a lot more. There is also a Family Plan that allows you to add all of your children in your household to your membership, which is certainly worthwhile given that an increasing number of identity thieves are targeting children’s personal data (such as Social Security Numbers) to open up an account in their names. All in all, Identity Guard boasts some of the most innovative and comprehensive identity theft protection plans you are likely to find anywhere.

Identity Guard Pricing Plans

Given that Identity Guard includes a pretty impressive array of features, even for its most basic plan, you might expect prices to be a bit on the steep side. Surprisingly, pricing plans are often cheaper than many of the competitors who offer a lot less for a lot more money. The Value Plan, for example, costs just $7.20 per month, while the next two tiers are just $15.99 and $19.99 per month, an almost shockingly low price for a top-of-the-line protection service. Family Plans are also available for each offering.

Advertising Disclosure: This post contains affiliate links and at no additional cost to you,  Watch the Review will be compensated if you make a purchase after clicking on these links.

*Free for 30 days, then automatically renews at a monthly fee for each month thereafter unless canceled

** Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group‚ Inc. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms‚ conditions‚ and exclusions of coverage. Coverage may not be available in all jurisdictions.

***The score you receive with Identity Guard is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your TransUnion credit file. Lenders use many different credit scoring systems, and the score you receive with Identity Guard is not the same score used by lenders to evaluate your credit.

Identity Guard

How It Works

Have your financial account information handy when you decide to set up your account. When you register, you’ll notice prompts for login setup and address, contact, and credit card information. Once you create your login, you will access your account through their encryption services. Set up your monitoring services and settings and then you can watch your protection from the computer or through the mobile app. You will then get alerts from Identity Guard if they detect or suspect any fraudulent use of your information.

 

 

Plans & Pricing

With a 30-day free trial, it makes sense to try Identity Guard. The free trial is available on all plans and is automatically applied when you sign up. Their plans include three options and all come with $1 million in coverage through the insurance policy. The basic option is $8.99 a month and covers a lot of areas that most other companies only include in their premium packages. Upgrade to the next option, the Total Protection Plan, starting at $19.99 for access to more coverage, family plans, and their kIdSure program. This plan includes everything Identity Guard has to offer. The Platinum Plan is $24.99 a month and includes all features of the Total Protection Plan, but you will receive more frequent credit reports and credit scores. If you were stuck between the Total Protection and Platinum plans, the Total Protection saves about $5 a month without sacrificing much of anything unless you really need a few more credit reports a year.

Essentials:

  • $8.99/month
  • $1 million identity theft insurance
  • Lost Wallet Protection
  • SSN Monitoring
  • Online “Dark Web” Monitoring
  • Identity Theft Victim Assistance
  • Access to Mobile App

Total Protection:

  • $19.99/month
  • $1 million identity theft insurance
  • Lost Wallet Protection
  • SSN Monitoring
  • Online “Dark Web” Monitoring
  • Identity Theft Victim Assistance
  • Access to Mobile App
  • PC Keyboard Encryption Software
  • PC Anti-virus software
  • 3-Bureau Credit Monitoring
  • 3-Bureau Credit Scores (Quarterly Updates)
  • 3-Bureau Credit Reports (Quarterly Updates)

Platinum:

  • $24.99/month
  • $1 million identity theft insurance
  • Lost Wallet Protection
  • SSN Monitoring
  • Online “Dark Web” Monitoring
  • Identity Theft Victim Assistance
  • Access to Mobile App
  • PC Keyboard Encryption Software
  • PC Anti-virus software
  • 3-Bureau Credit Monitoring
  • 3-Bureau Credit Scores (Monthly Updates)
  • 3-Bureau Credit Reports (Monthly Updates)

Member Services

U.S.-based customer service is available for users if the website and mobile app do not answer all of your questions. While some Identity Guard customers have noted that they were forced to act on their own once a threat was detected, many found the alerts sent through the mobile app very useful in starting the recovery process. Customers are sent an alert asking them to confirm or deny the use of their financial information if Identity Guard suspects fraud. If you do not recognize the use of your information, you can start protecting the rest of your information with a click of a button.

Hours: Monday – Friday: 8am – 11pm (EST) and Saturday: 9am – 6pm (EST)

Hours: Available 24/7

Reviews & Testimonials Choose Your Score



I accept the terms & conditions (Required)

Latest Reviews

User Rating

Jamie’s Review

Wednesday, July 25, 2018 at 7:52 PM

very impressed with the speed of service when I submit a question and the quality of the product

User Rating

Thatcher’s Review

Wednesday, July 25, 2018 at 7:44 PM

Valuable and easy to set up.

User Rating

Gus’s Review

Monday, June 18, 2018 at 6:23 PM

I will start using this method to secure my identity it was very helpful