As one of the most well-known companies in the industry, LifeLock provides comprehensive protection services that are hard to beat. Daily monitoring of financial accounts, credit report checks, and accessible customer support headline their package options. Do LifeLock’s services measure up to their reputation?
LifeLock offers three reasonably priced packages, each more comprehensive than the last. With strong customer support available 24/7 at the touch of a button and a strong guarantee, Lifelock certainly instills confidence in their customers. But in case there is a reason to worry, the mobile app allows a snapshot of the accounts.
While Lifelock has great protection services, you might find it takes a while to set it up. This tedious process becomes even longer – and more expensive – if you are trying to protect other members of your family. Lifelock does not offer a family plan, but at least you’ll have more time to bond.
The Bottom Line
It might take a while longer than other companies to get covered, but the coverage you will get is top of the line. It’s hard to go wrong with any of the three options and with a monthly plan it’s easy to change your mind. If you do run into identity theft or other fraud-related problems, the mobile app and customer service provide plenty of support to make things right. U.S.-based representatives and experts handle claims anytime.
LifeLock – Identity Protection Trusted By Millions
When it comes to identity theft protection, LifeLock is one of the largest and better known of services. Like other identity theft protection services, LifeLock offers a broad range of tools designed to notify you of any suspicious activity on your credit and other files and to keep any damage from going unchecked. LifeLock is definitely a worthwhile option for guarding against identity theft, but the company has been involved in a number of controversies in the past that you may want to be aware of.
Identity Theft Protection
Identity theft is a growing problem, with a recent estimate showing that about 9 million Americans are victims of identity theft each year. Identity theft protection services are meant to protect you from this threat, such as by offering monitoring and automatic notifications about any unusual credit activity. Most services, including LifeLock, will also offer additional services, such as monitoring criminal sites for your name and Social Security Number (SSN), notifying you if a convicted sex offender moves into your neighborhood, and so on.
LifeLock offers three different membership tiers. With Standard Protection you get SSN and credit alerts, credit monitoring from one bureau, lost wallet protection, dark web monitoring, and up to $25,000 reimbursement for stolen funds, plus a few additional features.
The next tier, called LifeLock Advantage, includes everything in the Standard package, but personal expense protection is increased to $100,000 and you get notifications about suspicious activity on your bank and credit cards, crimes committed in your name, and data breaches. You also receive an annual credit score and report from one credit bureau.
The highest membership tier is called LifeLock Ultimate Plus and it includes everything that you get with the Standard and Advantage plans, along with $1 million stolen funds reimbursement, credit monitoring, scores, and reports from three credit reporting bureaus, 401(k) and investment activity alerts, sex offender alerts, monthly credit score tracking from Equifax, and more.
To be honest, while there are three tiers, only the LifeLock Ultimate Plus plan offers sufficient protection. The fact that the Standard and Advantage plans only include credit monitoring from one credit reporting agency is a major concern since each agency collects different information. If each one isn’t being monitored, then you are left vulnerable.
Actually, LifeLock has caused controversy in the past for its use of just one credit reporting agency. During the Equifax breach that exposed 143 million Americans’ personal and credit information to hackers, LifeLock went on a major advertising blitz, warning customers that their data may have been exposed by the breach. But what they failed to advertise clearly is that most of their plans rely exclusively on Equifax for credit monitoring and reports!
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