Lyft Company Review
Providing more than 1 million journeys per day, ride-sharing app Lyft is a mobile transportation service offering a number of innovative transport options to users. The Lyft app matches passengers with drivers as well as with other travelers who are going in the same direction. Whether you are looking for private transport in a premium level luxury vehicle or for the most economical way to make your journey, Lyft has an easy, hassle-free choice to fit your requirements.
Lyft operates in 300 cities across all 50 states. All drivers must pass a criminal background check and are cross-referenced with sex offender registries in the US. After each ride, both driver and passenger can rate the other party. Drivers with poor ratings are dropped from the service and 9 out of 10 rides end with a five-star rating. Users can schedule their ride up to seven days in advance and Lyft offers passengers the option of rounding up their fare to the nearest dollar and donating the difference to a charitable cause of their choice. Users can also add a waypoint option which allows them to stop off en route to pick up another passenger or collect something from home or from the office.
Lyft Line, the cheapest Lyft option which matches passengers with others who are traveling in their direction is not yet available in all locations. Users must install the mobile application and link their account to a valid payment method in order to use the service. Service is dependent upon a reliable internet connection. Lyft begins billing the customer automatically one minute after the car arrives and the company actively encourages its drivers to chat with passengers which might not be to everybody’s taste. During busy periods, an additional charge may apply.
Lyft Bottom Line
If you want to travel quickly and safely, Lyft has a wide range of options available. Using GPS location-based data, Lyft will match passengers with the closest available driver and display a real-time visual detailing the driver’s journey to your location. Riding with Lyft costs less than a taxi and there is almost always a driver close by so waiting time is minimal. The maximum distance that Lyft rides can reach is 100 miles.
Lyft | Drivers You Can Trust
Lyft is an increasingly popular rideshare service available in the US and in some parts of Canada. Read more to learn about this service and whether you should add the app to your smartphone.
The History Of Lyft
Lyft was founded in San Francisco, California by Logan Green and John Zimmer in 2012 as a competitor for another area rideshare service, Uber. The service quickly expanded to Los Angeles, New York, and other major cities. The company has an estimated value of over $4-billion as of 2018.
Lyft Pricing Plans
Lyft offers multiple pricing plans based on your vehicle and trip needs.
- Lyft Line. Lets you ride with other passengers going the same way to share the cost. Not available in all cities.
- Lyft. One-way pickup and drop-off service. Economy cars are used.
- Lyft Plus. Larger vehicles are used for more passengers or luggage.
- Lyft Premier and Lyft Lux. These services provide luxury vehicle rides.
Available Areas For Lyft
Lyft is available in approximately 300 cities in the United States. As of 2017, some cities in Canada are now offering Lyft rides as well.
Lyft Wait Times
Wait times for a Lyft ride vary by area. In large cities, drivers usually reach riders in about 10 minutes. The further away from the city you get, the longer you could wait for a ride.
Lyft will take passengers up to 100 miles away from their pickup point. A maximum of $500 per ride also limits travel distances and time spent in the vehicle.
Using the Lyft App
The Lyft app was designed to be easy to use. Once downloaded, you enter a credit card to keep on file for payment. When booking a ride, you enter your pickup point and destination to get a price and confirm your ride.
Your card on file will be charged the quoted amount for the ride after you are dropped off.
Lyft Driver Background
Lyft does background checks on drivers to keep passengers safe. Drivers with criminal records are not eligible. Car performance and safety checks are also performed when an individual applies to be a Lyft driver.
Can I Tip?
Lyft allows riders to add tips to their payment at the end of their ride. Tip amounts are chosen by the user.
Lyft expects drivers to maintain a 4.8 average rating out of 5. In most cases, riders give their drivers high ratings for successful rides. In general, repeat customers are very satisfied with Lyft drivers and pricing, giving 5 stars for most rides.
How It Works
Passengers download the Lyft mobile app to their Android or iOS phone. In order to use the service, users need to have a valid cell phone number and to link a credit card or another payment method such as PayPal, Google Wallet or Apple Pay. Once the account is set up, passengers can book a journey by searching for nearby drivers. When a ride is confirmed, the driver’s name, photo and previous ratings are displayed on the app and passengers can monitor the driver’s progress to pick them up by following on a map in real time. After the ride, both passenger and driver rate the experience and the passenger has the option of tipping the driver.
Plans & Pricing
The Lyft app is free to install and services are excellent value for money. Lyft Line is the most economical option, allowing users to share a ride with other passengers who are going in the same direction. Lyft is the basic service matching individual passengers with drivers. Lyft Plus offers the option of a six-seater car and Lyft Premier offers a Premium level journey with seating for four people. For customers who require something special, Lyft Lux offers a luxury car with only the highest rated drivers.
As well as a variety of instant journey options, Lyft lets passengers book rides in advance and users can buy gift cards for the app online and in a number of grocery stores in California and Ohio. Business partners can get exclusive promotional codes which they can then share with their customers and Lyft actively works with nonprofit partners to help raise funds. Passengers who require special assistance can request an accessible vehicle dispatch through the app. Lyft also partners with medical care providers to transport patients to and from treatment centers. Car seats for children are currently only available in New York City and an additional charge is applied for this service.