Peapod launched one of the first grocery delivery services in the US. The easily recognizable big green trucks can be seen all over major cities delivering groceries right to people’s doors. With a reputation for quality and a tested service, Peapod is a solid choice to replace – or at least supplement – your traditional grocery shopping.
Peapod has been around a long time, which means if you are just trying it now, somebody else has helped to work out the kinks. Go grocery shopping from the comfort of your home and all you have to do is answer the doorbell. Save time, energy, and space in your fridge from all of those impulse buys you will avoid. Even though you are not able to pick the exact item for yourself, Peapod has a good reputation for delivering quality items every time. If there is something wrong with your order, Peapod’s customer service is generally quite responsive.
The downside of not spending five minutes picking out the best melon in the pile, is that someone else gets to pick for you. Some customers have noticed that the quality of the items – especially perishable items – is lower than what they would get for themselves at stores. Peapod is only available in 12 states plus D.C, so you might not have service in your area.
Peapod Bottom Line
Getting your groceries delivered is certainly a nice luxury, but it is not without issues. That said, many customers think they are getting quite a deal for a very convenient way of shopping. Peapod is a solid option for grocery delivery. After all, it has lasted so long in this competitive industry for a reason.
Peapod | The Original Grocery Delivery Service
Peapod grocery delivery was one of the first companies to offer grocery delivery services in the U.S. It has since been joined by Amazon Fresh, Instacart, Shipt and Walmart Grocery as the market for grocery delivery services has expanded. Originally created as an online shopping and delivery service that contracted with local grocery stores and supermarkets in its service areas, the company now limits itself to Giant, Stop & Shop, and other grocery stores owned by its parent company.
Service Areas Covered By Peapod Delivery
Peapod primarily services customers located in selected urban areas of the Midwest, New England and some mid-Atlantic states. Customers can enter their ZIP codes into the search box on the Peapod delivery website to find out if their location is one of the areas serviced by the company.
Do You Pay Higher Grocery Prices With Grocery Delivery?
As a general rule, the prices a customer using Peapod will pay for groceries are the same as the prices paid in the store. The company does caution its customers that slight price differences could be noted for its warehouse items, but such price differences would depend on the pricing for the local marketplace where the customer lives.
The company carries most national brands, but it also carries a Peapod brand of products. Shopping the company’s brand can offer customers the opportunity to save money over national brands.
Peapod Delivery Costs And Membership Fees
People may use the Peapod grocery delivery service without having to pay for a membership. Customers pay a delivery charge ranging from $7.95 to $9.95 per order. The delivery is lower on larger orders. All orders must be at least $60 for delivery.
PodPass is a fee-based service offered by Peapod for $119 a year. PodPass members receive free deliveries. The company offers 60 days of free deliveries to all new customers who sign up to use Peapod without having to pay for PodPass. After the 60 days expires, customers have the option of paying delivery fees or paying for a PodPass subscription. PodPass is available for durations that are shorter than a one-year membership.
Coupon Policy With Peapod Delivery
Unlike some of the other grocery delivery services that do not accept coupons, Peapod accepts all manufacturer coupons. As an added savings for its customers, PeaPod doubles the value of the coupons it accepts up to 99 cents per coupon.
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How It Works
Sign in or create an account and check out what food is available in your area. Fill your virtual cart with your shopping list and be sure to specify your preferences to make sure you are getting the brands, quantities, and other details that you would normally get in the store. Select your delivery option and your work is done! Just answer the door when the food arrives and you are all set.
Plans & Pricing
Peapod does not have a membership fee, but has delivery charges instead. After a slight markup for the food, Peapod charges a fee to deliver the food based on the total cost. For example, carts that totals over $100 will see a delivery charge of $6.95. The smaller the total cart, generally the more expensive the delivery charge.
For customer service inquiries, the Peapod Customer Care Department: is available through phone 800-5-PEAPOD (800-573-2763) and via Twitter @PeapodHelp