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Pros Free to Search | Easy to Use | Bonus Discounts

Cons Confusing Package Deals | Fees Not Always Included Review

Online travel services like are extremely popular among travelers today. Ask anybody who is booking a flight, looking for a hotel or trying to find a great package deal for vacation and they’ll likely tell you that online travel sites are their number one go-to for finding the best prices. is a major player in the online travel game, running commercials on TV and seeking a big slice of the pie. Is the right option for you when it’s time to book your next trip for business or leisure?

Advertising Disclosure Company Background

Founded by Jay S. Walker, who left his position with the company in 2000, is an online travel site that began just a few years before. While they were initially known mostly for their unique pricing structure, which allowed customers to “bid” on travel deals and get great prices, the company offers much more today. In 2002, the company licensed their “Name Your Own Price” booking strategy to e-Bay, helping that company grow as well.

While may be best-known for their often humorous commercials and mega-sized advertising campaigns featuring actor William Shatner, the company did keep innovating after the novelty of the “Name Your Own Price” system wore off. In 2007, they permanently eliminated all booking fees, likely due to more competition in the online travel services market.

Today, helps travelers book flights, hotels, car rentals and more, often as a packaged deal. Of course, many people still buy just airline tickets or hotel rooms, using the site as an a la carte menu based on their needs.

In 2015, invested $250-million into Chinese company Ctrip, positioning themselves as an important piece in the growing Chinese travel-based economy. Pros is an extremely popular online travel site, allowing consumers to look for flights, hotels, car rentals and everything they might need while traveling to a destination for work or leisure. Whole-trip deals are also common, and some even include items like tickets to popular family destinations like Disneyland. Pros Include:

Free to search. Anybody can check without an account to see what deals and prices they can find for flights, hotels, car rentals and packages.

Site is easy to use and laid out in intuitive fashion. First-time users will get the hang of the site in just a few minutes in most cases.

It’s easy to sort by price, amenities or star rating when booking a hotel. Comparing prices between hotels or airlines is simple due to the many sorting options available.

Relationships with airlines make it easy to find multiple flights to popular destinations each day. Most airlines offer fares through, excluding some like Southwest.

Regular users often get bonus discounts or special savings. These are great for regular travelers. Cons is a very popular online travel site, but some customers do have a few complaints about their model. Whether they’re great enough to impact your use of the service is up to you. Cons Include:

Many different flight and hotel options make it hard to find exactly what you want. Too many choices can make some users feel overwhelmed.

Packaged travel deals can be confusing. Some users find that it’s hard to tell if they’re paying too much for one element like their hotel within the package.

Pricing often doesn’t include hotel and resort fees. This can, in some cases, make a great deal less attractive once booked. Make sure to check associated fees before booking.

Changing dates to check price variations may require multiple searches. This can slow down your search for the best deal when you have a flexible travel schedule.

Reaching a customer service agent may be difficult. However, does offer 24-hour cancellation free of charge on many flights and hotel deals. Bottom Line is a very popular online travel site because they work with so many hotels, airlines and car rental services. They also offer a low-price guarantee, which means that you’re unlikely to pay more through their service than with another travel site. If you do find a better rate for the same service, they will work with customers to lower total costs.

In general, is an excellent tool for business and leisure travels. However, like other travel sites, it should simply be used as a tool, not as your only resource. Check multiple travel sites and don’t rule out calling the hotel or airline directly to see what rate you’ll get.

In some cases, particularly with smaller boutique hotels, they may be able to offer rates that they don’t give to Doing your homework is always smart when booking travel whether it’s for one day or several weeks or months.

Advertising Disclosure: This post contains affiliate links and at no additional cost to you,  Watch the Review will be compensated if you make a purchase after clicking on these links.

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Latest Reviews

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Elias ’s Review

I can book well priced combo packages with air and hotel and car in one place, love the convenience

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Bella’s Review

Like the flights I get on this site

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Terri’s Review

Almost always find a travel deal that is good for my family

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Don’s Review

easy to search and sort to find what I am looking for

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Kiarisse’s Review

miss the name your own price feature but like the deals I can find

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