NAPA Auto Parts Review

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Pros Quality Parts | Pricing | Customer Experience

Cons Return Policy | Shipping Costs

NAPA Auto Parts Review

As one of the leading auto parts stores in the nation, NAPA has a reputation for providing quality service at an affordable price. Whether you are looking for parts, repairs, or just need an expert opinion on your car, NAPA Auto Parts has you covered. With full-service stores around the country, NAPA Auto Parts is an easy choice to suit your needs.

NAPA Auto Parts Pros

NAPA Auto Parts offers a robust and easy to navigate site. The browse by vehicle search makes it easy to find exactly what you are looking for. The “Know How” section provides guidance for those looking for a resource in changing their oil or replacing a belt.  Easily order the parts you need for your latest DIY project or anything in between.

NAPA Auto Parts Cons

If you are unsure of what you need or exactly how to proceed on your project or parts replacement the site can be a bit overwhelming with all of the options!

NAPA Auto Parts Bottom Line

If you need a hand with your car, NAPA Auto Parts is here to help. No matter the project, NAPA has the part to get your car running. Just in case you need more than a part, NAPA does have brick and mortar locations you can visit. Chances are online or in-person they can help you without breaking the bank.

NAPA Auto Parts Online

With more than 6,000 locations across the United States and a history spanning over nine decades, NAPA Auto Parts is one of the largest and oldest distributors in the world for auto parts.

NAPA Auto Parts operates an online store where you can buy all manner of automotive parts. Below we will take a look at how their online business works and what some of their policies are.

Ease of Use With NAPA Auto Parts Online

NAPA Auto Parts offers a huge number of products online, which is both a benefit and a drawback. The sheer scale of the offerings can be a bit overwhelming. For example, if you search for bearings and bearing kits you will get more than 6,700 results! However, you can narrow down your search by looking for a specific product or brand or by your car’s make, model, and year. Remember, when buying parts for your vehicle make sure you read the warranty first so that you don’t inadvertently violate it.

You will notice when searching for products that quite a few are not available for online purchase. Instead, you can reserve the item for in-store pickup. Furthermore, NAPA Auto Parts doesn’t let you see on the site if a particular product is in-stock at your nearest store. Rather, you have to call the store directly to find out. If the product is not in stock, you can still have the store order it for you, which will help you save on shipping and handling costs.

NAPA Auto Parts Online Pricing

Prices at NAPA Auto Parts are similar to what you will find at other large automotive service and parts retailers. You can compare NAPA to other retailers. Where NAPA really stands out, however, is with its deals and promotions. You should check their site regularly to find steep discounts on popular products.

Also, NAPA Auto Parts has a number of other ways you can save. AAA members, for example, enjoy a 10 percent discount on their purchases.

Additionally, you can sign up for NAPA Rewards, which is NAPA’s points system. Every $1 spent will earn you one point and when you earn 100 points you get $5 off your purchase. Keep in mind, however, that not all stores are participating in the NAPA Rewards program.

Finally, when you reserve your product for pickup in-store then you can also save 10 percent.

Return Policies With NAPA Auto Parts Online

NAPA Auto Parts has a fairly flexible returns policy for online purchases. Within 30 days of purchase you can return your product either by shipping it with UPS or by taking it to a participating NAPA Store. You will need the Return Goods Authorization (RGA) number, which you can get by contacting customer support. New items that are in their original package and condition, used core items, and any item that was received damaged, defective, or in error can be returned.

NAPA Auto Parts

How It Works

Napa makes it easy to shop online or find a store close to your location to stop in and chat with one of their in-store sales experts.   Check out their site for all the latest parts, tools and accessories for your specific make and model.  The site also has a comprehensive list of resource article to help you with everything from changing your brake pads to replacing a belt.

Plans & Pricing

NAPA Auto Parts has affordable prices for everyone. Since they offer a variety of products, you can find a less expensive option that you need to just get you by for a while, or you can upgrade what you have and get a high-end product. They have something for every budget.

Sign up for NAPA Rewards and get $5 to spend on your next purchase. For every $100 you spend, you’ll get an additional $5.

Check out the online chat for easy information as well during business hours.

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Latest Reviews

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Tad’s Review

Saturday, July 28, 2018 at 10:13 AM

Through the online search I was able to find the parts for my 2012 Toyota.

User Rating

Zach’s Review

Saturday, July 28, 2018 at 10:19 AM

I am impressed with Napa’s customer service experience when I had questions.

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Lola’s Review

Saturday, July 28, 2018 at 10:36 AM

I think it was one of the best sites to find the parts I was looking for.  Everything looked to be pretty high quality in what was being offered.

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Latrell’s Review

Saturday, July 28, 2018 at 10:48 AM

Very nice, I love how it is so easy to search and find the part I want and get really good information about how to do certain DIY fixes.

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Leo ’s Review

Saturday, July 28, 2018 at 10:40 AM

Top name I trust to buy parts from.

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